Flexible off-site/on-site support from local consultants with back-up from global centers.

Local and global SAP Utility centers operate the RUN SAP methodology.

Metro-CIS offers you a local SAP Utilities support solution that is flexible to your needs, when you need it.

We have established our US Competency center in Alexandria, VA which is focused solely on implementing and supporting SAP IS-Utilities for our clients.

Our office in Alexandria, Virginia

From Alexandria we offer near shore services as well as consultants to perform on site work as needed.

As such we can offer a flexible onsite/offsite delivery model as needed for a particular project or support issue.

Our US center has the back up of our additional three SAP competency centers in:

  • Argentina
  • Pakistan
  • Philippines

These overseas centers provide additional delivery options including "follow the sun" development for emergency projects and lowest cost delivery models for lower complexity support needs.

We will sit down with you and determine the best delivery model that meets your support requirements.

We are able to undertake:

  • Post production support
  • Project team training
  • Upgrades
  • Small follow on projects such as:
    • CRM implementations from CIC zero
    • Business Objects
    • BW
    • Smart Grid Pilots

Regardless of project or delivery model we can always provide a service quality guarantee. All of our deliverables pass through a strict QA process and methodology at our US Competency center in Virginia. All of our engagements and support contracts have the added security of being under the controls of RUN SAP Methodology.

Working with Metro-CIS you know that the results will be of the highest quality and at the most competitive rates. Our delivery involves nopt only SAP skilled copnsultants but also people that understand and have work in utilities.

Business decisions simplified with targeted and accurate information.

Predefined industry-role dashboards and business content to jump-start your BI project.

BI

Industry Analytics

BW and Business Objects.

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Transformation from customer interaction to consumer understanding.

Get more from CRM 7.0 than a technical upgrade. Competent and experienced in CRM 7.0.

CRM

Understanding Your Customers

Leverage 7.0 to transform customer service.

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Specialist SAP Utilities and Telecom consultants direct from the source.

Both industry and SAP skills are requirements for our consulting staff.

Staff Augmentation

Specialist Skills On-Site

No need for the middle men.

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Flexible off-site/on-site support from local consultants with back-up from global centers.

Local and global SAP Utility centers operate the RUN SAP methodology.

Support

US and Global Centers

Flexbile, high-quality, and low-cost support.

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Combine SAP with AMI to deliver the highest ROI for smart grid and OMS.

Operational excellence can be achieved by combining SAP Asset Management, Energy Data Management, Billing, and CRM.

Smart Grid & OMS

Pilot Projects

Pushing SAP from back-office to Ops Center.

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